Forward: From the desk of the CEO:
Hi Kickstarter Backers and welcome to another Freewavz update newsletter! Firstly, let me mention how happy and excited I am to be a part of the Freewavz family. A CEO could not ask for a better opportunity; with the right product and at the right time, we are poised for success!
Speaking of success, we have so much to share with you in addition to our most recent award recognition from South by Southwest (SXSW) as a finalist in Innovation Technology, but first and foremost, we need to share some important product and timeline updates for production.
After evaluation of the assembly process required to build the CES & SXSW units, and careful consideration with our engineering designers, factory engineers, product planners, and vital feedback from upcoming retail partners, we have decided to change our mechanical design to incorporate an improvement in the molding process of our housing. Without diving into too technical a briefing, we have moved from a “single shot” molding process to a “double shot” molding process. This superior method of bonding different materials together will give us a more environmentally sealed external cabinet. This will allow higher reliability and ultimately achieve what we all want, superior customer satisfaction levels.
This was a very tough decision because it required a redesign and new fabrication in our factory machinery, which have impacted our production time tables. That means, including factoring for the impact of Chinese New Year, factory production will move from February to May. Of course we are doing whatever work we can to speed up this process with our partners. While I can recognize that there will be some who will be disappointed with the new timeline, allow me to reassure you all that the resulting product will offer a notable improvement to quality and durability.
We are so appreciative of your patience as we work very hard toward production readiness. We continue to work day and night to get the product on your ears as soon as possible. We know you are as invested in us as we are in delivering this product to you.
With warmest regards and sincere appreciation, Mike...[click for full article]